Shipping policy

Nod offers flat rate shipping prices:

• Standard shipping delivers within 5-7 days: $7.99
• Expedited shipping delivers within 2-5 days: $15.99
• Free shipping on all orders over $150.00

 We do not take responsibility for orders showing confirmation of delivery.

Customer service hours:

• *Monday – Thursday :10-5pm
• *Email reply within 24 hrs.

Return policy

Exchanges: If your item is not fitting just right, or you prefer to exchange for a different item, we offer FREE exchanges (send your item back to us and receive your new item at no extra charge!)  Just email us to get started support@nodny.com or mininod@nodny.com for mini NOD orders. 
All items must be sent back unused and in its original packaging. 

Return: We hope you love what you ordered. But in case you don't, NOD gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, for a refund within 7 days of receiving your order.

• Return and restock fee is $11.99 or full store credit. Email us to request your full order amount in store credit. Support@nodny.com 
• Go to your account and select the order and what items you would like to return. You can also click the following link to be guided to that page. https://shopify.com/account
•  We will then send you a return label via email. - As soon as we receive the items we will reimburse you, excluding the shipping/restocking charges of $11.99 or issue your store credit. 

-All sale items are final sale

Thank you for being a Nod shopper!