SHIPPING & RETURNS
Nod offers flat rate shipping prices:
- Standard shipping delivers within 5-7 days: $7.99
- Expedited shipping delivers within 2-5 days: $15.99
- Free shipping on all orders over $150.00
If shipment is marked as delivered but was not received, please contact us within 7 days for us to open an inquiry with the delivery carrier.
Customer service hours:
- *Monday – Thursday :10-5pm
- *Email reply within 24 hrs.
Return: We hope you love what you ordered. But in case you don't, NOD gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, for a full refund* within 16 days of placing your order.
-Go to the Return Tab and put your order number and email address in to request a return. You can also click the following link to be guided to that page. http://nodny.returnscenter.com.
-We will send you a return form for you to fill out and send back to us to receive a shipping return label. As soon as we receive the items we will reimburse you, excluding the shipping/restocking charges of $11.99.
-All sale items are final sale
Thank you for being a Nod shopper!